- Level
- confirmed
- Worst impact
- Partial outage
- Components
- ๐ฑ Mobile App, ๐ณ Debit Card
What to do
Check whether you use Wise ๐ฑ Mobile App, ๐ณ Debit Card. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 21h 20m it lasted.
Anything that failed between 2026-01-22 13:47 UTC and 2026-01-23 11:07 UTC may need a replay.Subscribe to Wise's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=wise works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Wise 4
- identified
We have identified an issue that is preventing customers in Malaysia from adding their Mastercard cards to Apple Pay. Our team is working on a fix, and we will continue to provide status updates here.
provider
- identified
Our teams continue to work on a fix for this issue. We will continue to provide status updates here.
provider
- identified
We have identified that this issue is related to a third-party provider. We are in direct contact with them to resolve the matter. Our team is working on a fix, and we will continue to provide status updates here.
provider
- resolved
This issue has been resolved and Apple Pay services for Mastercard users in Malaysia are now fully restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-caf42d335e
Is Wise still down?
No, this incident was resolved 2026-01-23 11:07 UTC. For Wise's live state, see https://down.guide/wise.
How long did it last?
21h 20m, from 2026-01-22 13:47 UTC to 2026-01-23 11:07 UTC, by the times Wise posted.
What was affected?
Wise named ๐ฑ Mobile App, ๐ณ Debit Card.
What caused it?
Wise hasn't published a root cause. If it does, it shows here.
Where does this come from?
Wise's official status page, https://status.wise.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.