# Issues with instant payments

- Provider: [Wise](https://down.guide/wise)
- Level: confirmed
- Impact: Degraded
- lasted 2h 2m
- started 2026-03-05 12:25 UTC
- 💱 Account, 💸 Payments, 🔗 API
- id: DWN-ce324e1332
- Official page: https://stspg.io/xqc6nzl5k694

## Updates from Wise
### 2026-03-05 12:25 UTC: identified
We're aware of an issue that's affecting customers. As a result, some customers are experiencing delays when adding money to their Wise accounts or when they move money between balances in their Wise account. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

### 2026-03-05 13:39 UTC: monitoring
Our team has implemented a fix and are monitoring the results. During that time, some customers may still experience delays when adding money to their Wise accounts or when they move money between balances in their Wise account. We appreciate your patience while our team works to resolve this.

### 2026-03-05 14:27 UTC: resolved
This incident has been resolved.

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