Issue with sending money where transfers are delayed

What to do

• Check whether you use Wise 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments and 2 more. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 18m it lasted.

  Anything that failed between 2026-01-27 07:03 UTC and 2026-01-27 08:20 UTC may need a replay.

• Subscribe to Wise's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=wise works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Wise 4

1. investigatingJan 27, 2026, 7:03 AM UTC

   We are currently investigating an issue that has caused a delays in transfers where payouts are delayed. This also impacts our Wise Platform customers too. Our teams are working on a fix.

   provider

2. identifiedJan 27, 2026, 7:23 AM UTC

   Our team has deployed a fix and transfer payouts are being processed again. There may still be some minor delays as we continue to clear the backlog.

   provider

3. monitoringJan 27, 2026, 8:11 AM UTC

   A fix has been implemented, affected transfers and payouts are almost back to normal.

   provider

4. resolvedJan 27, 2026, 8:20 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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