# Issue with sending money where transfers are delayed

- Provider: [Wise](https://down.guide/wise)
- Level: confirmed
- Impact: Degraded
- lasted 1h 18m
- started 2026-01-27 07:03 UTC
- 📱 Mobile App, 📰 Website, 💱 Account +3
- id: DWN-e47262ef84
- Official page: https://stspg.io/ztx732lqy7w8

## Updates from Wise
### 2026-01-27 07:03 UTC: investigating
We are currently investigating an issue that has caused a delays in transfers where payouts are delayed. This also impacts our Wise Platform customers too. Our teams are working on a fix.

### 2026-01-27 07:23 UTC: identified
Our team has deployed a fix and transfer payouts are being processed again. There may still be some minor delays as we continue to clear the backlog.

### 2026-01-27 08:11 UTC: monitoring
A fix has been implemented, affected transfers and payouts are almost back to normal.

### 2026-01-27 08:20 UTC: resolved
This incident has been resolved.

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