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Wise

Delayed AED payments

Major outage Lasted 24d 22h ยท started ยท Wise's page

Level
confirmed
Worst impact
Major outage
Components
๐Ÿ’ธ Payments, ๐Ÿ”— API
Down Index
51of 100

What to do

  • Check whether you use Wise ๐Ÿ’ธ Payments, ๐Ÿ”— API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 24d 22h it lasted.

    Anything that failed between 2026-08-24 10:05 UTC and 2026-09-18 08:21 UTC may need a replay.
  • Subscribe to Wise's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=wise works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Wise 9

  1. identified

    We're aware of an issue that's affecting customers sending AED. As a result, some payments may be delayed. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

    provider

  2. identified

    We have identified the root cause and are working on a solution. Customers will continue to see delays impacting pending transfers. We will update you next at 16:00 CET on September 2 the latest.

    provider

  3. identified

    We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 16:00 CET on September 3 the latest.

    provider

  4. identified

    We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 16:00 CET on September 4 the latest.

    provider

  5. identified

    We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 7 the latest.

    provider

  6. identified

    We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 8 the latest.

    provider

  7. identified

    We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 18 the latest.

    provider

  8. monitoring

    We have identified the issue and deployed a fix. We will continue monitoring and provide a further update on Friday.

    provider

  9. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ea7cb157a7

Is Wise still down?

No, this incident was resolved 2026-09-18 08:21 UTC. For Wise's live state, see https://down.guide/wise.

How long did it last?

24d 22h, from 2026-08-24 10:05 UTC to 2026-09-18 08:21 UTC, by the times Wise posted.

What was affected?

Wise named ๐Ÿ’ธ Payments, ๐Ÿ”— API.

What caused it?

Wise hasn't published a root cause. If it does, it shows here.

Where does this come from?

Wise's official status page, https://status.wise.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.