# Service unavailable

- Provider: [Wise](https://down.guide/wise)
- Level: confirmed
- Impact: Partial outage
- lasted 38m
- started 2025-12-05 09:05 UTC
- 📱 Mobile App, 📰 Website, 💱 Account +3
- id: DWN-f8730825c7
- Official page: https://stspg.io/tj5gjkp747sr

## Updates from Wise
### 2025-12-05 09:05 UTC: investigating
We are investigating an issue caused by a third party service provider. As a result customers are having issues accessing our website and using our service. Our team is monitoring the situation.

### 2025-12-05 09:23 UTC: monitoring
The third party resolved the issue and our service is running normally again. Our team continues to monitor the situation.

### 2025-12-05 09:43 UTC: resolved
This incident has been resolved.

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