# Intercom is down

- Provider: [Wistia](https://down.guide/wistia)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-01-09 20:11 UTC
- App
- id: DWN-3e9b96bd39
- Official page: https://status.wistia.com/incident/cmk7bacre0bqd10oyfrmdglmc

## Updates from Wistia
### 2026-01-09 20:11 UTC: resolved
Type: Incident
 Duration: 1 hour and 9 minutes
 Affected Components: App
 Jan 9, 21:19:59 GMT+0 - Resolved - This incident has been resolved. Jan 9, 20:57:01 GMT+0 - Monitoring - Our support provider is recovering and we are continue to monitor the situation. Jan 9, 20:11:18 GMT+0 - Investigating - Our support system is currently experiencing downtime. We'll update this as we get more information!

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