Delays in Live, Record, and Edit products

What to do

• Check whether you use Wistia Edit, Live, Record. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2026-01-28 20:07 UTC and 2026-01-28 20:07 UTC may need a replay.

• Subscribe to Wistia's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=wistia works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Wistia 1

1. resolvedJan 28, 2026, 8:07 PM UTC

   Type: Incident Duration: 1 hour and 55 minutes Affected Components: Edit, Live, Record Jan 28, 22:02:13 GMT+0 - Resolved - This incident has been resolved. Jan 28, 21:49:26 GMT+0 - Monitoring - All services have recovered, and we have processed the backlog of Edit and Record jobs. We are continuing to monitor. Jan 28, 21:34:26 GMT+0 - Monitoring - We are seeing signs of recovery across the affected products and are continuing to monitor. Thanks for your patience. Jan 28, 20:40:55 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jan 28, 20:07:00 GMT+0 - Identified - We are aware of an incident affecting a third-party vendor that's affecting our Live, Record, and Edit products. Creating Live events may take longer than expected. Some Record and Edit actions are delayed and may fail. We are working to resolve this issue and will try to fix failed jobs when we can. Thanks for your patience.

   provider

Corrections

None so far.

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