# Delays in Live, Record, and Edit products

- Provider: [Wistia](https://down.guide/wistia)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-01-28 20:07 UTC
- Edit, Live, Record
- id: DWN-3efd2aeba8
- Official page: https://status.wistia.com/incident/cmkyhgthq0mo8ytjolw0nqie3

## Updates from Wistia
### 2026-01-28 20:07 UTC: resolved
Type: Incident
 Duration: 1 hour and 55 minutes
 Affected Components: Edit, Live, Record
 Jan 28, 22:02:13 GMT+0 - Resolved - This incident has been resolved. Jan 28, 21:49:26 GMT+0 - Monitoring - All services have recovered, and we have processed the backlog of Edit and Record jobs. We are continuing to monitor. Jan 28, 21:34:26 GMT+0 - Monitoring - We are seeing signs of recovery across the affected products and are continuing to monitor. Thanks for your patience. Jan 28, 20:40:55 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jan 28, 20:07:00 GMT+0 - Identified - We are aware of an incident affecting a third-party vendor that's affecting our Live, Record, and Edit products. Creating Live events may take longer than expected. Some Record and Edit actions are delayed and may fail.
We are working to resolve this issue and will try to fix failed jobs when we can. Thanks for your patience.

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