# Webinar attendee HLS connection issues

- Provider: [Wistia](https://down.guide/wistia)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-07-15 19:23 UTC
- Live
- id: DWN-6bbda5fa57
- Official page: https://status.wistia.com/incident/cmrmgwklb02cg0spjhgvpzst4

## Updates from Wistia
### 2026-07-15 19:23 UTC: resolved
Type: Incident
 Duration: 1 hour and 46 minutes
 Affected Components: Live
 Jul 15, 21:08:44 GMT+0 - Resolved - Our third party provider has implemented a fix and we are monitoring the results. Jul 15, 19:23:01 GMT+0 - Identified - Webinar attendees may experience issues viewing the stream. Our third party provider has identified and is working on a fix. For attendees unable to view the stream, try using Chrome desktop to view the webinar in realtime, which is unaffected.

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