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Wistia

Media encoding delays

Degraded Lasted 0m · started · Wistia's page

Level
confirmed
Worst impact
Degraded
Components
Group Record, Edit, Encoding, Record, Live
Down Index
16of 100

What to do

  • Check whether you use Wistia Group Record, Edit, Encoding, Record and 1 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-08-03 18:54 UTC and 2026-08-03 18:54 UTC may need a replay.
  • Subscribe to Wistia's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=wistia works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Wistia 1

  1. resolved

    Type: Incident Duration: 19 hours and 12 minutes Affected Components: Group Record, Edit, Encoding, Record, Live Aug 4, 14:06:47 GMT+0 - Resolved - This incident has been resolved. A fix was implemented, the backlog has been processed and encoding time has returned to normal. Aug 3, 22:16:49 GMT+0 - Monitoring - After implementing a fix the encoding system has caught up, we are continuing to monitor. Aug 3, 18:54:25 GMT+0 - Monitoring - We've identified and implemented a fix for an issue that is causing encoding delays. We expect delays to continue as we work through a backlog of jobs.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e8c508ba70

Is Wistia still down?

No, this incident was resolved 2026-08-03 18:54 UTC. For Wistia's live state, see https://down.guide/wistia.

How long did it last?

0m, from 2026-08-03 18:54 UTC to 2026-08-03 18:54 UTC, by the times Wistia posted.

What was affected?

Wistia named Group Record, Edit, Encoding, Record and 1 more.

What caused it?

Wistia hasn't published a root cause. If it does, it shows here.

Where does this come from?

Wistia's official status page, https://status.wistia.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.