# RESOLVED: PayPal Payments Processing Issue

- Provider: [Wix](https://down.guide/wix)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 31m
- started 2025-10-16 15:28 UTC
- Third-Party Payment Providers
- id: DWN-3d0fe25f13
- Official page: https://stspg.io/vzdjgqswp31k

## Updates from Wix
### 2025-10-16 15:29 UTC: investigating
We are investigating this issue and Paypal has confirmed the issue is on their side

### 2025-10-16 15:32 UTC: identified
We've identified issues with PayPal due to a technical issue on PayPal side.
Please contact PayPal directly for additional assistance with the issue.

### 2025-10-16 15:45 UTC: identified
We've identified issues with PayPal due to a technical issue on PayPal's side.
Please contact PayPal directly for additional assistance with the issue.

### 2025-10-16 16:00 UTC: identified
We've identified issues with PayPal due to a technical issue on PayPal's side.
Please contact PayPal directly for additional assistance with the issue.

### 2025-10-16 16:16 UTC: identified
We've identified issues with PayPal due to a technical issue on PayPal side.
Please contact PayPal directly for additional assistance with the issue.

### 2025-10-16 16:30 UTC: identified
We've identified issues with PayPal due to a technical issue on PayPal side.
Please contact PayPal directly for additional assistance with the issue.

### 2025-10-16 16:47 UTC: monitoring
The issue appears resolved. We are monitoring.

### 2025-10-16 16:47 UTC: monitoring
We are continuing to monitor for any further issues.

### 2025-10-16 17:00 UTC: resolved
This incident has been resolved.

### 2025-10-16 17:00 UTC: postmortem
The Paypal Payments Processing Issue was caused by something on Paypal’s end.
For more information, when it is availble, please check here: \[https://www.paypal-status.com/history/production\](https://www.paypal-status.com/history/production)

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