# RESOLVED: Multiple Critical Issues with Wix Services

- Provider: [Wix](https://down.guide/wix)
- Level: confirmed
- Impact: Major outage
- lasted 3h 17m
- started 2026-08-01 11:27 UTC
- Store Management, Management and Settings, Download +87
- id: DWN-7484054709
- Official page: https://stspg.io/6t722nl4gdcp

## Updates from Wix
### 2026-08-01 11:27 UTC: investigating
We are currently investigating this issue.

### 2026-08-01 11:30 UTC: investigating
We are continuing to investigate this issue.

### 2026-08-01 11:40 UTC: investigating
We are continuing to investigate this issue.

### 2026-08-01 11:43 UTC: investigating
We are continuing to investigate this issue.

### 2026-08-01 11:48 UTC: investigating
We are continuing to investigate this issue.

### 2026-08-01 12:34 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-08-01 12:47 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-08-01 13:25 UTC: identified
Our engineering team has identified the root cause of the issue and is actively executing multiple resolution paths to restore service as quickly as possible. Further updates to follow shortly.

### 2026-08-01 14:05 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-08-01 14:06 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-08-01 14:13 UTC: monitoring
The underlying issue has been identified and fixed. Systems are currently recovering, though it may take a short time for all services to return to full capacity. We are continuing to monitor the situation closely.

### 2026-08-01 14:33 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-08-01 14:44 UTC: resolved
This incident has been resolved.

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