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Wix

RESOLVED: SMS Delivery Delays on Twilio Side

Degraded Lasted 5h 45m · started · Wix's page

Level
confirmed
Worst impact
Degraded
Components
Email Marketing, Automations, Sign-In, Business Phone Number, Subscriber Registration
Down Index
22of 100

What to do

  • Check whether you use Wix Email Marketing, Automations, Sign-In, Business Phone Number and 1 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 45m it lasted.

    Anything that failed between 2026-09-01 09:10 UTC and 2026-09-01 14:55 UTC may need a replay.
  • Subscribe to Wix's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=wix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Wix 4

  1. identified

    We've identified that issues with SMS Deliverability are related to incident on Twilio side. Please refer to Twilio for additional information: https://status.twilio.com/

    provider

  2. monitoring

    We're seeing a decreased number of issues with SMS Deliverability that are related to incident on Twilio side. In case you still experience issues, please refer to Twilio for additional information: https://status.twilio.com/

    provider

  3. monitoring

    We're seeing a decreased number of issues with SMS Deliverability that are related to incident on Twilio side. In case you still experience issues, please refer to Twilio for additional information: https://status.twilio.com/

    provider

  4. resolved

    Issue with SMS Delivery Delays on Twilio side is resolved, and is no longer impacting Wix services. Please refer to Twilio Status Page for additional information: https://status.twilio.com/

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f4c2ec201c

Is Wix still down?

No, this incident was resolved 2026-09-01 14:55 UTC. For Wix's live state, see https://down.guide/wix.

How long did it last?

5h 45m, from 2026-09-01 09:10 UTC to 2026-09-01 14:55 UTC, by the times Wix posted.

What was affected?

Wix named Email Marketing, Automations, Sign-In, Business Phone Number and 1 more.

What caused it?

Wix hasn't published a root cause. If it does, it shows here.

Where does this come from?

Wix's official status page, https://status.wix.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.