# SSO Profile API Timeouts

- Provider: [WorkOS](https://down.guide/workos)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 18m
- started 2026-10-29 17:34 UTC
- SSO
- id: DWN-1ac7502192
- Official page: https://stspg.io/c3klsx794rbl

## Updates from WorkOS
### 2026-10-29 17:34 UTC: investigating
We are investigating timeouts on the /sso/profile endpoint. We apologize for the inconvenience and will share an update once we have more information.

### 2026-10-29 17:54 UTC: identified
We've identified the issue causing the SSO profile API timeouts and are working on a fix.

### 2026-10-29 18:13 UTC: monitoring
We’ve resolved the issue causing timeouts on the SSO profile API and are monitoring.

### 2026-10-29 19:52 UTC: resolved
This incident has been resolved.

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