# Elevated Error Rates

- Provider: [WorkOS](https://down.guide/workos)
- Level: confirmed
- Impact: Partial outage
- lasted 45m
- started 2026-01-27 18:57 UTC
- AuthKit, SSO, Directory Sync
- id: DWN-bc57596a3a
- Official page: https://stspg.io/bp0kj437t0qt

## Updates from WorkOS
### 2026-01-27 18:57 UTC: investigating
We are seeing elevated error rates across our services.
We will share an update as soon as possible.

### 2026-01-27 19:11 UTC: monitoring
Our upstream provider has identified the problem and working on a fix. We continue to monitor.

### 2026-01-27 19:35 UTC: monitoring
Error rates and latencies returned to normal at 11:02am PT, but we are continuing to monitor until the upstream provider resolves the incident on their side.

### 2026-01-27 19:42 UTC: resolved
This incident has been resolved.

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