# Elevated errors across SSO and AuthKit

- Provider: [WorkOS](https://down.guide/workos)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 3m
- started 2026-10-23 15:57 UTC
- AuthKit, SSO
- latam, us
- id: DWN-db1abdf070
- Official page: https://stspg.io/xvhk4jwk9ndk

## Root cause
> We are seeing elevated errors and request latency across SSO and AuthKit due to network degradation and an upstream provider.

Category: Upstream dependency. [Postmortem](https://stspg.io/xvhk4jwk9ndk)

## Updates from WorkOS
### 2026-10-23 15:57 UTC: investigating
We are seeing elevated errors and request latency across SSO and AuthKit due to network degradation and an upstream provider.

### 2026-10-23 16:09 UTC: monitoring
We're seeing recovery across services and will continue to monitor.

### 2026-10-23 17:01 UTC: resolved
This is now resolved. Errors and latency were elevated between 15:21 and 15:50 UTC primarily for requests served by MIA and ATL with some impact on the US east coast and northern South America.

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