# Increased 429 Errors on /directory\_users endpoint

- Provider: [WorkOS](https://down.guide/workos)
- Level: confirmed
- Impact: Degraded
- lasted 2h 17m
- started 2026-04-16 20:54 UTC
- Directory Sync
- id: DWN-ebbecec0ca
- Official page: https://stspg.io/sjpy77myxhx4

## Updates from WorkOS
### 2026-04-16 20:54 UTC: investigating
We’re currently investigating an elevated rate of HTTP 429 (Too Many Requests) responses impacting the /directory\_users endpoint. Mitigations are in progress, and we’ll provide an update shortly.

### 2026-04-16 20:59 UTC: monitoring
We’ve deployed a fix and are seeing early signs of recovery, with 429 error rates beginning to decline. We’re continuing to monitor closely to ensure the endpoint fully stabilizes and will provide further updates as needed.

### 2026-04-16 23:10 UTC: resolved
The issue has been resolved. 429 error rates have returned to normal levels for the affected endpoint.

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