# Email delivery delays

- Provider: [WorkOS](https://down.guide/workos)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 27m
- started 2026-06-04 23:22 UTC
- AuthKit
- id: DWN-f54600687b
- Official page: https://stspg.io/2lzgdfg3zq47

## Updates from WorkOS
### 2026-06-04 23:22 UTC: identified
Email delivery for customers without custom domains is delayed due to an issue with our upstream service provider.

### 2026-06-05 00:08 UTC: identified
Our email provider is continuing to work through the backlog and has scaled up to speed up the process.

### 2026-06-05 00:34 UTC: monitoring
Email delivery has recovered. We're continuing to monitor.

### 2026-06-05 00:49 UTC: resolved
The backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 2:50pm – 5:18pm PT.

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