# Grok Bot computers unreachable for some users

- Provider: [xAI](https://down.guide/xai)
- Level: confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-09-07 20:32 UTC
- id: DWN-0a841790e4
- Official page: https://status.x.ai/grok-bot/jw6mzctqkq56

## Updates from xAI
### 2026-09-07 20:32 UTC: resolved
Status: RESOLVED
 Severity: disruption
 Resolved: Mon, 07 Sep 2026 21:37:45 GMT
 Updates:
 Mon, 07 Sep 2026 21:37:45 GMT 
 Resolved
 This incident has been resolved.
 Mon, 07 Sep 2026 20:41:07 GMT 
 Investigating
 A fix has been implemented and we are monitoring for service restoration.
 Mon, 07 Sep 2026 20:33:28 GMT 
 Investigating
 The root cause has been identified and a fix is being implemented.
 Mon, 07 Sep 2026 20:32:42 GMT 
 Investigating
 We have identified an issue affecting Grok Bot. Some users may be unable to reach their Grok Bot computer, and Recover or Reset may fail. Your data is not affected. A fix is rolling out and we will post another update shortly.

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