# \[Cloud Agents\] Investigating — Cloud Agent Dockerfile Builds

- Provider: [xAI](https://down.guide/xai)
- Level: confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-09-23 17:14 UTC
- id: DWN-5940190468
- Official page: https://status.x.ai/cloud-agents/lh1fpdkb4kcp

## Root cause
> The root cause has been identified and a fix is being implemented.

[Postmortem](https://status.x.ai/cloud-agents/lh1fpdkb4kcp)

## Updates from xAI
### 2026-09-23 17:14 UTC: resolved
Status: RESOLVED
 Severity: disruption
 Resolved: Wed, 23 Sep 2026 18:43:20 GMT
 Updates:
 Wed, 23 Sep 2026 18:43:20 GMT 
 Resolved
 This incident has been resolved.
 Wed, 23 Sep 2026 18:39:34 GMT 
 Investigating
 A fix has been implemented and we are monitoring for service restoration.
 Wed, 23 Sep 2026 17:15:30 GMT 
 Investigating
 The root cause has been identified and a fix is being implemented.
 Wed, 23 Sep 2026 17:14:16 GMT 
 Investigating
 Customers using Cloud Agents with Dockerfile-based builds may be unable to create new builds. Existing Cloud Agents continue to run on their current image; only new Dockerfile builds are affected.

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