# \[cursor.com\] Sign-in and dashboard errors for some users

- Provider: [xAI](https://down.guide/xai)
- Level: confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-09-18 23:02 UTC
- id: DWN-62fb79a9f2
- Official page: https://status.x.ai/cursor-com/r44l5qk34kj1

## Updates from xAI
### 2026-09-18 23:02 UTC: resolved
Status: RESOLVED
 Severity: disruption
 Resolved: Fri, 18 Sep 2026 23:13:29 GMT
 Updates:
 Fri, 18 Sep 2026 23:13:29 GMT 
 Resolved
 This incident has been resolved.
 Fri, 18 Sep 2026 23:07:46 GMT 
 Investigating
 Sign-in is recovering. The issue came from our authentication provider, who has identified the cause and is seeing recovery on their side. We are monitoring to confirm everything is back to normal.
 Fri, 18 Sep 2026 23:02:10 GMT 
 Investigating
 We are investigating an issue affecting sign-in. Signing in, signing out, and loading the dashboard may hang or fail. If you are already signed in, your session should continue to work normally. We will provide another update shortly.

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