# Investigating service degradation — Cloud Agents and Grok Bot

- Provider: [xAI](https://down.guide/xai)
- Level: confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-09-29 14:25 UTC
- id: DWN-7a566051b0
- Official page: https://status.x.ai/grok-bot/jb59kzth2pwf

## Root cause
> The root cause has been identified and a fix is being implemented.

[Postmortem](https://status.x.ai/grok-bot/jb59kzth2pwf)

## Updates from xAI
### 2026-09-29 14:25 UTC: resolved
Status: RESOLVED
 Severity: disruption
 Resolved: Tue, 29 Sep 2026 18:05:31 GMT
 Updates:
 Tue, 29 Sep 2026 18:05:31 GMT 
 Resolved
 This incident has been resolved.
 Tue, 29 Sep 2026 17:54:38 GMT 
 Investigating
 Fixes are being implemented and we are monitoring for service restoration.
 Tue, 29 Sep 2026 15:26:33 GMT 
 Investigating
 The root cause has been identified and a fix is being implemented.
 Tue, 29 Sep 2026 14:25:09 GMT 
 Investigating
 We are investigating a service degradation affecting Cloud Agents and Grok Bot.

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