# Chat with Sales temporarily unavailable

- Provider: [Zapier](https://down.guide/zapier)
- Level: confirmed
- Impact: Degraded
- lasted 3h 29m
- started 2026-11-04 20:28 UTC
- id: DWN-1b6bb2e096
- Official page: https://status.zapier.com/incidents/01M6M3Z72594QTTSZP590QMHGK

## Updates from Zapier
### 2026-11-04 20:28 UTC: investigating
Some visitors to \[zapier.com\](http://zapier.com) may be unable to start a chat with our Sales team right now. If you need help in the meantime, you can reach our Support team at . We're looking into this and will share an update as soon as we know more.

### 2026-11-04 22:42 UTC: monitoring
Our chat system, Ada, has identified the issue and has implemented a fix for this issue from their end.
We are see functionality start to return with our chat system, but will still be monitoring this situation until that upstream issue has been fully resolved.
In the meantime, you can reach our Support team at

### 2026-11-04 23:57 UTC: resolved
This issue is not resolved, and our chat system should be working as normal.
If you are still experiencing any issues, please reach out to our Support team at

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