# Delayed or failed template recommendations and template setup

- Provider: [Zapier](https://down.guide/zapier)
- Level: confirmed
- Impact: Degraded
- lasted 37m
- started 2026-11-03 21:03 UTC
- id: DWN-3829e08a02
- Official page: https://status.zapier.com/incidents/01M6HKJMAX17KXZTSX5VJZ1ZCP

## Updates from Zapier
### 2026-11-03 21:03 UTC: investigating
\*\*Investigating:\*\* Since approximately 20:00 UTC, some users have experienced slow loading or errors with template recommendations on the Zapier homepage.
We’re also investigating reports that clicking “Try it” on a template may hang or display “Something went wrong while trying to use this template.”
Our team is investigating and will share an update as we learn more.

### 2026-11-03 21:40 UTC: resolved
\*\*Resolved:\*\* The issue affecting homepage template recommendations and template setup has been resolved.

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