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Zapier

"Chat with Sales" page not loading

Degraded Lasted 36m · started · Zapier's page

Level
confirmed
Worst impact
Degraded
Down Index
16of 100

What to do

  • Check whether your product depends on Zapier. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 36m it lasted.

    Anything that failed between 2026-11-02 20:31 UTC and 2026-11-02 21:08 UTC may need a replay.
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Updates from Zapier 3

  1. investigating

    We're investigating an issue where the Chat with Sales landing page ( ) loads blank, preventing visitors from using the embedded sales chat. As a workaround, The Contact Sales form ( ) works and can be used for Sales inquiries. Our team is looking into the cause, and we'll share another update as soon as we have more information. If you run into issues with both the form and chat and are unable to contact Sales, feel free to open a ticket with our support team at [zapier.com/app/get-help](http://zapier.com/app/get-help), and our Support team will route the request appropriately.

    provider

  2. monitoring

    We have started pushing updates to the page and are now monitoring it to ensure the fix doesn't cause any unintended issues. We'll give another update once we confirm the issue is resolved.

    provider

  3. resolved

    We have tested the page post-fix and the issue is resolved. Users visiting the "Chat with Sales" page ( ) should now be able to see the chat session. This incident is now considered resolved. If you don't see the chat, we recommend clearing your browser cache and cookies, then trying the page again. If you continue to have issues with the page, reach out to our support team at [zapier.com/app/get-help](http://zapier.com/app/get-help).

    provider

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Corrections

None so far.

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Questions about DWN-cd2da78d33

Is Zapier still down?

No, this incident was resolved 2026-11-02 21:08 UTC. For Zapier's live state, see https://down.guide/zapier.

How long did it last?

36m, from 2026-11-02 20:31 UTC to 2026-11-02 21:08 UTC, by the times Zapier posted.

What caused it?

Zapier hasn't published a root cause. If it does, it shows here.

Where does this come from?

Zapier's official status page, https://status.zapier.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.