- Level
- confirmed
- Worst impact
- Partial outage
- Components
- us-east-1 (Virginia)
- Regions
- us, us-east-1
- Down Index
- 37of 100
What to do
Check whether you use Zilliz Cloud us-east-1 (Virginia) in us, us-east-1. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 53m it lasted.
Anything that failed between 2025-10-20 08:54 UTC and 2025-10-20 10:47 UTC may need a replay.Subscribe to Zilliz Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=zilliz works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Zilliz Cloud 4
- identified
Starting at approximately 07:31 UTC October 20, 2025, customers in the AWS us-east-1 region may experience failures in normal cluster operations as well as accessing their clusters. We have identified the issue as an outage in AWS services and are actively working with them to mitigate the problem. We will provide another update as soon as more information is available.
provider
- monitoring
We are seeing recovery for affected instances in the region. We will continue to monitor the situation and provider further updates as necessary.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- resolved
Our systems have fully recovered.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c707b91ae9
Is Zilliz Cloud still down?
No, this incident was resolved 2025-10-20 10:47 UTC. For Zilliz Cloud's live state, see https://down.guide/zilliz.
How long did it last?
1h 53m, from 2025-10-20 08:54 UTC to 2025-10-20 10:47 UTC, by the times Zilliz Cloud posted.
What was affected?
Zilliz Cloud named us-east-1 (Virginia) in us, us-east-1.
What caused it?
Zilliz Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Zilliz Cloud's official status page, https://status.zilliz.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.