# Service degradation affecting Zoom phone outbound calls to Australia and New Zealand impacting a subset of users.

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 10m
- started 2026-03-18 04:43 UTC
- Calling (Inbound/Outbound)
- au
- id: DWN-071cc4c79c
- Official page: https://stspg.io/1922lr08j349

## Updates from Zoom
### 2026-03-18 04:43 UTC: monitoring
Between 19:42 UTC on 03/17/2026 and 03:23 UTC on 3/18/2026, A subset of users experienced issues with Zoom phone outbound calls to Australia and New Zealand. The incident is now resolved, and all affected services are fully restored.

### 2026-03-18 04:53 UTC: resolved
This incident has been resolved and the affected services have been restored.

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