# Service Degradation for a Subset of Users Affecting the Offline Status in Zoom Rooms

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 1h 53m
- started 2026-03-05 21:16 UTC
- Zoom Rooms
- id: DWN-19122ede22
- Official page: https://stspg.io/w3m4l2g6yf2t

## Updates from Zoom
### 2026-03-05 21:16 UTC: investigating
We are currently investigating a service degradation for a subset of users that is only impacting the offline status for Zoom Rooms in the admin dashboard.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.

### 2026-03-05 22:16 UTC: monitoring
The service degradation with Offline status for Zoom Rooms in the admin dashboard has been successfully resolved. 
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Thank you for your patience.

### 2026-03-05 23:09 UTC: resolved
This incident has been resolved.

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