# Service Degradation Affecting Zoom Phone Inbound calls in US Region

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 31m
- started 2026-06-27 13:11 UTC
- Calling (Inbound/Outbound)
- us
- id: DWN-26bb612757
- Official page: https://stspg.io/bkrmrf1d7x92

## Updates from Zoom
### 2026-06-27 13:11 UTC: identified
We have successfully identified the root cause affecting Zoom Phone Inbound calls in US Region. 
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. 
Thank you for your patience.

### 2026-06-27 13:30 UTC: monitoring
The service degradation affecting Zoom Phone Inbound calls in US Region has been successfully resolved. 
Our team will continue to monitor the situation closely and keep you informed of any further developments.

### 2026-06-27 13:41 UTC: resolved
This incident has been resolved and the affected services have been restored.

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