# Service Degradation Affecting Multiple Zoom Services

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 32m
- started 2026-10-23 16:16 UTC
- Zoom Meetings, Zoom Chat, Zoom Contact Center +1
- id: DWN-2b598b3605
- Official page: https://stspg.io/vr1zl6mmnhhw

## Updates from Zoom
### 2026-10-23 16:01 UTC: investigating
We are currently investigating a service degradation affecting multiple Zoom Services. 
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.

### 2026-10-23 16:07 UTC: identified
We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services.
We are actively working with our vendor partner to resolve this issue.
We will share updates as soon as they become available.

### 2026-10-23 16:16 UTC: identified
We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services.
We are actively working with our vendor partner to resolve this issue.
Zoom Phone services remain unaffected. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.

### 2026-10-23 16:20 UTC: identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

### 2026-10-23 16:24 UTC: monitoring
The service degradation affecting multiple Zoom Services has been successfully resolved. 
Our team will continue to monitor the situation closely and keep you informed of any further developments.

### 2026-10-23 16:48 UTC: resolved
This incident has been resolved and the affected service has been restored.

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