# Service Degradation Affecting Zoom Phone Services in North America.

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 31m
- started 2026-04-23 04:11 UTC
- Zoom Phone
- us
- id: DWN-39cb600233
- Official page: https://stspg.io/qpx6ghlbp6mj

## Updates from Zoom
### 2026-04-23 04:11 UTC: investigating
We are currently investigating a service degradation affecting Zoom Phone Services in North America.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.

### 2026-04-23 04:28 UTC: monitoring
The issue affecting Zoom Phone Services in North America has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

### 2026-04-23 04:42 UTC: resolved
This incident has been resolved and the affected services have been restored.

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