# Service Degradation Affecting File Uploads In Zoom Chat

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 1m
- started 2026-08-18 20:05 UTC
- Zoom Chat, File Transfers: File, Video, Pictures, Voice
- id: DWN-46638658f9
- Official page: https://stspg.io/fzy5qxlvx5dr

## Updates from Zoom
### 2026-08-18 20:05 UTC: monitoring
Between 2026-08-17 06:49 UTC and 2026-08-17 19:21 UTC , a subset of users experienced file upload issues in Zoom Chat. 
This issue has been resolved.

### 2026-08-18 20:06 UTC: resolved
This incident has been resolved and the affected services have been restored.

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