# Service Degradation Affecting Zoom Clinical Notes in United States

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 3h 11m
- started 2026-04-29 15:45 UTC
- Clinical Notes
- us
- id: DWN-52bb515870
- Official page: https://stspg.io/cvqxb6v914ym

## Updates from Zoom
### 2026-04-29 15:45 UTC: identified
We have identified an issue with our external vendor in United States where users are experiencing issues with Zoom Clinical Notes.
We are actively working with vendor partner to resolve the issue.
We will share updates as soon as they become available.

### 2026-04-29 17:16 UTC: identified
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made.
Thank you for your patience.

### 2026-04-29 18:19 UTC: identified
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made.
Thank you for your patience.

### 2026-04-29 18:45 UTC: monitoring
Our vendor has successfully resolved the issue affecting Zoom Clinical Notes in United States. 
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Thank you for your patience.

### 2026-04-29 18:56 UTC: resolved
This incident has been resolved.

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