# Service Degradation Affected Sandbox Creation in ZoomMate

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 5m
- started 2026-10-14 09:39 UTC
- ZoomMate
- id: DWN-5c0123f108
- Official page: https://stspg.io/7j0d2jvn7hx6

## Updates from Zoom
### 2026-10-14 09:39 UTC: monitoring
On 10/14/2026, Between 05:35 UTC to 06:16 UTC, the users may have experienced issue with creating sandbox in ZoomMate.
This incident has been resolved and the affected services have been restored.

### 2026-10-14 09:44 UTC: resolved
This incident has been resolved and the affected services have been restored.

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