# Service Degradation Affecting Real Time Media Streams (RTMS)

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 2h 19m
- started 2026-03-16 17:37 UTC
- Real Time Media Streams (RTMS)
- id: DWN-70f6068733
- Official page: https://stspg.io/23nfdwhg9mby

## Updates from Zoom
### 2026-03-16 17:37 UTC: investigating
We are currently investigating a service degradation with Real Time Media Streams.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.

### 2026-03-16 17:49 UTC: identified
We have successfully identified the root cause affecting Real Time Media Streams.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. 
Thank you for your patience.

### 2026-03-16 18:48 UTC: identified
Our team continues to work on a resolution. An update will be provided when more information becomes available. 
Thank you for your patience.

### 2026-03-16 19:42 UTC: monitoring
The service degradation affecting Real Time Media Stream has been successfully resolved. 
Our team will continue to monitor the situation closely and keep you informed of any further developments.

### 2026-03-16 19:56 UTC: resolved
This incident has been resolved and the affected services have been restored.

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