# Service Degradation Affecting Zoom Phone in the EU01 cluster.

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Maintenance
- lasted 14m
- started 2026-09-30 01:07 UTC
- Zoom Phone, Calling (Inbound/Outbound)
- id: DWN-7e1046f73f
- Official page: https://stspg.io/9pzhzmf13rs4

## Updates from Zoom
### 2026-09-30 01:07 UTC: monitoring
On 09/29/2026 - 09/30/2026, Between 21:08 UTC to 00:44 UTC, A subset of users may have experienced issues with Zoom Phone in the EU01 cluster.
This incident has been resolved and the affected services have been restored.

### 2026-09-30 01:20 UTC: resolved
This incident has been resolved.

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