# Service Degradation Affecting Zoom Billing and Payments Web Pages.

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 6h 4m
- started 2026-03-05 14:42 UTC
- Web Portal, Zoom Subscriptions
- id: DWN-8ca2550e4b
- Official page: https://stspg.io/xgsjyzhznsts

## Updates from Zoom
### 2026-03-05 14:42 UTC: investigating
We are currently investigating a service degradation affecting Zoom Billing and Payments web pages in all the regions.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.

### 2026-03-05 15:03 UTC: identified
We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.

### 2026-03-05 17:56 UTC: identified
We continue to identify a service degradation affecting Zoom Billing and Payments web pages in all the regions.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.

### 2026-03-05 17:56 UTC: identified
We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions.
Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.

### 2026-03-05 20:13 UTC: identified
We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions.
We continue to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.

### 2026-03-05 20:26 UTC: monitoring
The service degradation affecting Zoom Billing and Payments web pages in all the regions has been successfully resolved. 
Our team will continue to monitor the situation closely and keep you informed of any further developments.

### 2026-03-05 20:45 UTC: resolved
This incident has been resolved and the affected services have been restored.

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