# Service Degradation Affecting Zoom Contact Center in Europe region

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 29m
- started 2026-04-27 11:45 UTC
- Zoom Contact Center
- eu
- id: DWN-9dd77fe502
- Official page: https://stspg.io/w1nfjb1hymyh

## Updates from Zoom
### 2026-04-27 11:45 UTC: monitoring
On 04/27/2026, Between 10:58 AM UTC to 11:23 AM UTC, Users may have experienced issues with Zoom Contact Center in Europe region
This incident has been resolved and the affected services have been restored.

### 2026-04-27 12:14 UTC: resolved
This incident has been resolved and the affected services have been restored.

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