# Service Degradation Affecting Zoom Virtual Agent - Voice bot  in North America

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 59m
- started 2026-03-26 21:42 UTC
- Voice Agent
- us
- id: DWN-a6dfe1ff94
- Official page: https://stspg.io/y5cdpp1ll8z5

## Updates from Zoom
### 2026-03-26 21:42 UTC: identified
We have identified a service degradation with Zoom Virtual Agent - Voice bot in the North America region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. 
We appreciate your patience as we work to resolve this issue.

### 2026-03-26 22:34 UTC: monitoring
The service degradation affecting Zoom Virtual Agent - Voice bot in the North America region has been successfully resolved.

### 2026-03-26 22:41 UTC: resolved
This incident has been resolved.

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