# Service Degradation Affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature.

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 4h 30m
- started 2026-04-16 16:24 UTC
- Zoom Rooms
- id: DWN-a95f808f48
- Official page: https://stspg.io/n7xwnydbb4wq

## Updates from Zoom
### 2026-04-16 16:24 UTC: identified
We have identified an issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. 
Thank you for your patience.

### 2026-04-16 17:44 UTC: identified
Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. 
Thank you for your patience.

### 2026-04-16 18:41 UTC: identified
Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. 
Thank you for your patience.

### 2026-04-16 19:41 UTC: identified
Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. 
Thank you for your patience.

### 2026-04-16 20:40 UTC: monitoring
The issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

### 2026-04-16 20:54 UTC: resolved
This incident has been resolved.

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