# Service Degradation Affecting Zoom AI Services in Japan.

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 52m
- started 2026-07-02 10:23 UTC
- Zoom AI
- jp
- id: DWN-c1acaa3329
- Official page: https://stspg.io/crhm4ymv67qs

## Updates from Zoom
### 2026-07-02 10:23 UTC: investigating
We are currently investigating a service degradation affecting Zoom AI services in Japan.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.

### 2026-07-02 10:33 UTC: identified
We have successfully identified the root cause affecting Zoom AI services in Japan.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. 
Thank you for your patience.

### 2026-07-02 10:42 UTC: monitoring
The issue affecting Zoom AI services in Japan has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. 
After conducting a thorough investigation, We can confirm that all services are operating normally and no impact has been observed.
Thank you for your patience.

### 2026-07-02 11:15 UTC: resolved
After conducting a thorough investigation, we can confirm that all services are operating normally and no impact has been observed. This incident has been resolved.

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