# Service Degradation Affecting Giphy In Zoom Chat and Zoom In-Meeting Chat. - Provider: [Zoom](https://down.guide/zoom) - Level: confirmed - Impact: Degraded - lasted 2d 7h - started 2026-06-02 18:58 UTC - Zoom Chat - id: DWN-cae2f843ea - Official page: https://stspg.io/bvv9dk8l438n ## Updates from Zoom ### 2026-05-26 18:22 UTC: investigating We are currently investigating a service degradation with Giphy. Users may be unable to search or send GIFs In Zoom Chat and Zoom In-Meeting Chat. We appreciate your patience as we work to resolve this issue. ### 2026-05-26 18:25 UTC: identified We have successfully identified the root cause affecting Giphy In Zoom Chat and Zoom In-Meeting Chat. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience. ### 2026-05-26 23:08 UTC: identified Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom chat and Zoom in-meeting chat. We will keep you informed with timely updates as progress is made. Thank you for your patience. ### 2026-05-27 02:06 UTC: identified Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom chat and Zoom in-meeting chat. We will keep you informed with timely updates as progress is made. Thank you for your patience. ### 2026-05-27 03:29 UTC: identified We are still investigating issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience. ### 2026-05-27 05:38 UTC: identified Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience. ### 2026-05-27 09:42 UTC: identified We are still investigating issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience. ### 2026-05-27 13:08 UTC: monitoring The issue affecting Giphy in Zoom Chat and Zoom In-Meeting Chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. ### 2026-05-27 16:50 UTC: identified We are still investigating the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience. ### 2026-05-27 23:38 UTC: identified We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience. ### 2026-05-28 11:39 UTC: identified We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience. ### 2026-05-28 23:30 UTC: identified We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience. ### 2026-05-29 01:13 UTC: identified We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions starting today through this weekend. We will provide updates as more information becomes available. Thank you for your patience. ### 2026-05-29 16:00 UTC: identified We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions starting today through this weekend. We will provide updates as more information becomes available. Thank you for your patience. ### 2026-05-30 04:00 UTC: identified We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions through this weekend. We will provide updates as more information becomes available. Thank you for your patience. ### 2026-05-30 16:00 UTC: identified We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions through this weekend. We will provide updates as more information becomes available. Thank you for your patience. ### 2026-05-31 02:35 UTC: identified GIFs have been re-enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available. Thank you for your patience. ### 2026-06-01 02:44 UTC: identified GIFs remains enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available. ### 2026-06-01 14:04 UTC: monitoring GIFs remain enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). Users may need to re-login to use GIFs. We will provide updates as more information becomes available. ### 2026-06-02 18:58 UTC: monitoring GIFs are re-enabled for clients on versions below 7.0.0 and above 7.0.4, but users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) can upgrade to 7.0.5 to send GIFs. ### 2026-06-05 02:44 UTC: resolved This incident has been resolved and GIF functionality has been restored for client versions below 7.0.0 and above 7.0.4. Users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) should refer to the support article: https://support.zoom.com/hc/en/article?id=zm\_kb&sysparm\_article=KB0086088 --- down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. 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