# Service degradation affecting Zoom AI Companion in US region

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 11m
- started 2026-10-12 11:09 UTC
- Zoom AI
- us
- id: DWN-caf9428334
- Official page: https://stspg.io/qpwjwckn00wm

## Updates from Zoom
### 2026-10-12 11:09 UTC: monitoring
On 10/12/2026, Between 09:11 UTC to 09:51 UTC, Users may have experienced issues with Zoom AI Companion in US region.
This incident has been resolved and the affected services have been restored.

### 2026-10-12 11:20 UTC: resolved
This incident has been resolved and the affected services have been restored.

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