# Service Degradation Affecting Real Time Media Streams (RTMS)

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 3h 49m
- started 2026-07-06 23:42 UTC
- Real Time Media Streams (RTMS)
- id: DWN-ced081631a
- Official page: https://stspg.io/gwblypc4tgd1

## Updates from Zoom
### 2026-07-06 23:42 UTC: identified
We have identified a service degradation with Real Time Media Streams. 
Our team is actively working to resolve the issue. We will provide an update as soon as more information becomes available. 
We appreciate your patience as we work to resolve this issue.

### 2026-07-07 01:14 UTC: identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.

### 2026-07-07 03:15 UTC: monitoring
The service degradation affecting Real Time Media Streams has been successfully resolved. 
Our team will continue to monitor the situation closely and keep you informed of any further developments.

### 2026-07-07 03:31 UTC: resolved
This incident has been resolved and the affected services have been restored.

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