# Service Degradation Affecting Zoom AI Expert Assist in US Region.

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 20m
- started 2026-07-20 16:35 UTC
- AI Expert Assist
- us
- id: DWN-e5151b44b3
- Official page: https://stspg.io/ffhlqzlfx8vl

## Updates from Zoom
### 2026-07-20 16:35 UTC: monitoring
Between 07/20/2026 14:38 UTC and 16:01 UTC, a subset of users may have experienced issues affecting Zoom AI Expert Assist in US Region.
We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.

### 2026-07-20 16:55 UTC: resolved
This incident has been resolved and the affected services have been restored.

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