# Service Degradation Affecting Meeting Summaries Via Email.

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 1h 51m
- started 2026-10-19 23:27 UTC
- Zoom Canvas
- id: DWN-e5c60f7217
- Official page: https://stspg.io/b071sw22zjsd

## Updates from Zoom
### 2026-10-19 23:27 UTC: identified
We have successfully identified the root cause affecting a subset of users with meeting summary email delivery when they have selected via email only.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. 
Thank you for your patience.

### 2026-10-19 23:30 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-10-20 00:52 UTC: monitoring
The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved. 
Our team will continue to monitor the situation closely and keep you informed of any further developments.

### 2026-10-20 01:18 UTC: resolved
This incident has been resolved.

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