# A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region.

- Provider: [Zoom](https://down.guide/zoom)
- Level: confirmed
- Impact: Degraded
- lasted 10m
- started 2026-03-09 06:01 UTC
- Calling (Inbound/Outbound), Voice (Inbound/Outbound)
- jp
- id: DWN-faf57e28fc
- Official page: https://stspg.io/97z785bxnmdx

## Updates from Zoom
### 2026-03-09 06:01 UTC: monitoring
On 03/09/2026, Between 01:07 UTC - 01:49 UTC, A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region. Our vendor has resolved the issue and the affected services have been restored.

### 2026-03-09 06:11 UTC: resolved
This incident has been resolved and the affected services have been restored.

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