# Zoom incident history

- **Zoom**: [Zoom Team Chat Update](https://down.guide/zoom/DWN-0847f24c0d) (Maintenance; ongoing for 1d 5h; started 2026-11-05 16:00 UTC; Zoom Chat)
- **Zoom**: [Zoom FileServer Release: November 03, 2026 (No Operational Impact)](https://down.guide/zoom/DWN-b6cfe5b90d) (Maintenance; ongoing for 2d 16h; started 2026-11-04 05:00 UTC; Zoom Meetings, Zoom Chat, Zoom Contact Center +1)
- **Zoom**: [Zoom Chat Backend Update: October, 2026 (No Operational Impact)](https://down.guide/zoom/DWN-d0f1dab64f) (Maintenance; ongoing for 21d 5h; started 2026-10-16 16:00 UTC; Zoom Chat)
- **Zoom**: [Common Platform Voice Network Maintenance (Sydney, AU - SYD) November 6, 2026 (No Operational Impact)](https://down.guide/zoom/DWN-c3a9e6699a) (Maintenance; lasted 8h 1m; started 2026-11-06 11:00 UTC; Zoom Phone, Zoom Contact Center, BYOC - Premises +4; au)
- **Zoom**: [Service Degradation Affecting Zoom Mail, Calendar and Scheduler.](https://down.guide/zoom/DWN-e0d5efc931) (Degraded; lasted 1h 37m; started 2026-11-06 03:32 UTC; Calendar, Mail, Zoom Scheduler)
- **Zoom**: [Service Degradation Affecting Outbound MMS Services in the US region](https://down.guide/zoom/DWN-c843af2141) (Degraded; lasted 7h 51m; started 2026-11-03 17:18 UTC; SMS/MMS (Inbound/Outbound); us)
- **Zoom**: [Zoom Phone maintenance - AMS5 Data Center: November 3, 2026](https://down.guide/zoom/DWN-ce96b73f55) (Maintenance; lasted 2d 12h; started 2026-11-03 17:00 UTC; Zoom Phone)
- **Zoom**: [Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region](https://down.guide/zoom/DWN-1a0904eca5) (Degraded; lasted 16h 36m; started 2026-10-28 14:31 UTC; Zoom Quality Management; us)
- **Zoom**: [Service Degradation Affecting Multiple Zoom Services](https://down.guide/zoom/DWN-2b598b3605) (Degraded; lasted 32m; started 2026-10-23 16:16 UTC; Zoom Meetings, Zoom Chat, Zoom Contact Center +1)
- **Zoom**: [Service Degradation Affecting Zoom Meetings Services in the US.](https://down.guide/zoom/DWN-c5b02a7c95) (Degraded; lasted 22h 19m; started 2026-10-22 19:16 UTC; Zoom Meetings; us)
- **Zoom**: [Service Degradation Affecting Zoom Learning Webpage](https://down.guide/zoom/DWN-04f9cd3e3c) (Degraded; lasted 1h 41m; started 2026-10-21 14:43 UTC; Zoom Learning Center)
- **Zoom**: [Service Degradation Affecting Meeting Summaries Via Email.](https://down.guide/zoom/DWN-e5c60f7217) (Degraded; lasted 1h 51m; started 2026-10-19 23:27 UTC; Zoom Canvas)
- **Zoom**: [Service Degradation Affecting Zoom Website in UK region](https://down.guide/zoom/DWN-09957f1fda) (Degraded; lasted 9h 58m; started 2026-10-19 13:32 UTC; Zoom Website)
- **Zoom**: [Service Degradation Affecting ZP SMS Australia Mobile Numbers](https://down.guide/zoom/DWN-f64eb0e14e) (Degraded; lasted 16m; started 2026-10-19 00:14 UTC; SMS/MMS (Inbound/Outbound); au)
- **Zoom**: [Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion](https://down.guide/zoom/DWN-85a2bb69a2) (Degraded; lasted 46m; started 2026-10-17 06:10 UTC; Zoom AI, Zoom AIC)
- **Zoom**: [Service degradation affected Zoom AI Companion in US region](https://down.guide/zoom/DWN-d4507b9c17) (Degraded; lasted 16m; started 2026-10-14 17:03 UTC; Zoom AI; us)
- **Zoom**: [Service Degradation Affected Sandbox Creation in ZoomMate](https://down.guide/zoom/DWN-5c0123f108) (Degraded; lasted 5m; started 2026-10-14 09:39 UTC; ZoomMate)
- **Zoom**: [Service Degradation Affecting Zoom Clips](https://down.guide/zoom/DWN-59081583fc) (Degraded; lasted 17h 55m; started 2026-10-14 02:03 UTC; Zoom Clips)
- **Zoom**: [Service degradation affecting Zoom Meeting API in US region](https://down.guide/zoom/DWN-d107ef7166) (Degraded; lasted 6h 50m; started 2026-10-13 09:32 UTC; Zoom Meetings, Zoom Webinars; us)
- **Zoom**: [Service degradation affecting Zoom AI Companion in US region](https://down.guide/zoom/DWN-caf9428334) (Degraded; lasted 11m; started 2026-10-12 11:09 UTC; Zoom AI; us)
- **Zoom**: [Service Degradation Affecting Zoom Scheduler.](https://down.guide/zoom/DWN-1852dd807c) (Degraded; lasted 2h 13m; started 2026-10-11 22:29 UTC; Zoom Scheduler)
- **Zoom**: [Service Degradation Affecting File Uploads and Downloads in Zoom Chat](https://down.guide/zoom/DWN-e5aedd2ca6) (Degraded; lasted 16m; started 2026-10-10 08:54 UTC; File Transfers: File, Video, Pictures, Voice)
- **Zoom**: [Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America](https://down.guide/zoom/DWN-0562d06867) (Degraded; lasted 12m; started 2026-10-09 14:17 UTC; PCI Integration, PCI Integration; us)
- **Zoom**: [Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center](https://down.guide/zoom/DWN-55f23c1636) (Degraded; lasted 12m; started 2026-10-07 03:30 UTC; Zoom Contact Center)
- **Zoom**: [Service Degradation Affecting Zoom Calendar](https://down.guide/zoom/DWN-e88c51a561) (Degraded; lasted 1h 17m; started 2026-10-07 02:41 UTC; Calendar)
- **Zoom**: [Service Degradation Affecting Zoom Slides Generation in US Region](https://down.guide/zoom/DWN-8158118b02) (Degraded; lasted 2h 39m; started 2026-10-07 02:08 UTC; Zoom Slides; us)
- **Zoom**: [Service Degradation Affecting ZoomMate](https://down.guide/zoom/DWN-bcae2c90f1) (Degraded; lasted 25m; started 2026-10-05 21:57 UTC; ZoomMate)
- **Zoom**: [Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.](https://down.guide/zoom/DWN-6634945f21) (Degraded; lasted 1h 22m; started 2026-10-04 23:19 UTC; Zoom Workspace Reservation, Zoom Visitor Management, Zoom Rooms +1)
- **Zoom**: [Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region](https://down.guide/zoom/DWN-ece9427952) (Degraded; lasted 15m; started 2026-10-04 08:05 UTC; Calling (Inbound/Outbound), Voice (Inbound/Outbound); us)
- **Zoom**: [Service degradation affecting Developer Documentation Website](https://down.guide/zoom/DWN-9e95b2d629) (Degraded; lasted 1h 55m; started 2026-10-03 16:49 UTC; Developer Documentation Website)
- **Zoom**: [Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events](https://down.guide/zoom/DWN-7cd0b418d7) (Degraded; lasted 1h 45m; started 2026-10-01 16:08 UTC; Zoom Meetings, Zoom Contact Center, Zoom Virtual Agent +9)
- **Zoom**: [Service Degradation Affecting Zoom for Google Workspace Add-On](https://down.guide/zoom/DWN-0bd209c039) (Degraded; lasted 4h 29m; started 2026-10-01 11:52 UTC; Integrations/Calendar/Plug-In/Add-In)
- **Zoom**: [Service Degradation Affecting Zoom Phone in the EU01 cluster.](https://down.guide/zoom/DWN-7e1046f73f) (Maintenance; lasted 14m; started 2026-09-30 01:07 UTC; Zoom Phone, Calling (Inbound/Outbound))
- **Zoom**: [Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.](https://down.guide/zoom/DWN-11b9aed608) (Degraded; lasted 1h 20m; started 2026-09-28 22:15 UTC; Zoom Clips, Zoom Canvas, My Notes +1)
- **Zoom**: [Service Degradation Affecting Customer Using Polycom Devices Going Offline](https://down.guide/zoom/DWN-6f5768aeaa) (Degraded; lasted 14d 10h; started 2026-09-25 17:45 UTC; Devices (Softphones/Deskphones))
- **Zoom**: [An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature](https://down.guide/zoom/DWN-5697226af7) (Degraded; lasted 21h 43m; started 2026-09-25 09:20 UTC; Zoom AI; eu, us)
- **Zoom**: [Service Degradation Affecting Live Transcription Services.](https://down.guide/zoom/DWN-9b993061f8) (Degraded; lasted 6h 10m; started 2026-09-24 15:47 UTC; Live Transcription)
- **Zoom**: [Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India](https://down.guide/zoom/DWN-85766757b8) (Degraded; lasted 2h 23m; started 2026-09-24 11:19 UTC; Calling (Inbound/Outbound), Voice (Inbound/Outbound); in)
- **Zoom**: [Service Degradation Affecting Live Transcription Services.](https://down.guide/zoom/DWN-325d900045) (Degraded; lasted 2h 4m; started 2026-09-23 23:43 UTC; Live Transcription)
- **Zoom**: [Service Degradation Affecting Zoom Tasks in US Region.](https://down.guide/zoom/DWN-336a80221b) (Degraded; lasted 21m; started 2026-09-23 01:55 UTC; Zoom Tasks; us)
- **Zoom**: [Service degradation affecting comment and attachment features in Zoom Canvas in US region.](https://down.guide/zoom/DWN-8c46a9dfe2) (Degraded; lasted 13m; started 2026-09-22 10:19 UTC; Zoom Canvas; us)
- **Zoom**: [Service Degradation Affecting Apple Login for Zoom Sign-in.](https://down.guide/zoom/DWN-e5bea00487) (Degraded; lasted 23h 39m; started 2026-09-21 18:17 UTC; Zoom Meetings)
- **Zoom**: [Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region](https://down.guide/zoom/DWN-9950da3d44) (Degraded; lasted 47m; started 2026-09-21 15:45 UTC; Chat Agent, AI Expert Assist; us)
- **Zoom**: [Service Degradation Affecting ZoomMate](https://down.guide/zoom/DWN-c7b0a94da8) (Degraded; lasted 18m; started 2026-09-18 22:45 UTC; ZoomMate)
- **Zoom**: [Service Degradation Affecting Zoom Phone Outbound Calls in China Region](https://down.guide/zoom/DWN-d55171ea66) (Degraded; lasted 36m; started 2026-09-16 04:00 UTC; Calling (Inbound/Outbound))
- **Zoom**: [Service Degradation Affecting Zoom Whiteboard](https://down.guide/zoom/DWN-e84c3be126) (Degraded; lasted 15m; started 2026-09-15 18:22 UTC; Zoom Whiteboard; us)
- **Zoom**: [Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region.](https://down.guide/zoom/DWN-b0ae5887b7) (Degraded; lasted 16m; started 2026-09-10 18:22 UTC; Zoom Meetings, Zoom Phone, Zoom AI; us)
- **Zoom**: [Service degradation affecting subset of live online meeting translation in Canada region.](https://down.guide/zoom/DWN-7ab63b471c) (Degraded; lasted 9m; started 2026-09-10 16:57 UTC; Closed Captioning; ca)
- **Zoom**: [Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe](https://down.guide/zoom/DWN-0b9a122f7e) (Degraded; lasted 12h 15m; started 2026-09-10 15:53 UTC; Zoom Meetings, Zoom Phone, Zoom Contact Center +1; eu)
- **Zoom**: [Service Degradation Affecting Zoom Services](https://down.guide/zoom/DWN-95f71ae026) (Degraded; lasted 23h 3m; started 2026-09-09 01:09 UTC; Zoom Meetings, Zoom Phone, Zoom Contact Center)
- **Zoom**: [Service Degradation Affecting Zoom AI Companion in US Region](https://down.guide/zoom/DWN-fa94d38330) (Degraded; lasted 1h 23m; started 2026-09-06 03:57 UTC; Zoom AI; us)
- **Zoom**: [Service Degradation Affecting Email in Zoom Contact Center Services in North America](https://down.guide/zoom/DWN-752759e26a) (Degraded; lasted 9m; started 2026-09-04 17:46 UTC; Zoom Contact Center, Email (Inbound/Outbound); us)
- **Zoom**: [Service Degradation Affecting Zoom Phone Audio in Japan](https://down.guide/zoom/DWN-d258a97981) (Degraded; lasted 13m; started 2026-09-04 05:23 UTC; Zoom Phone; jp)
- **Zoom**: [Service Degradation Affecting Zoom SMS delays in North America.](https://down.guide/zoom/DWN-945117acc4) (Degraded; lasted 8m; started 2026-09-03 22:11 UTC; SMS/MMS (Inbound/Outbound); us)
- **Zoom**: [Service Degradation Affecting Zoom Phone and Contact Center Audio in US Region](https://down.guide/zoom/DWN-7afe5c3801) (Degraded; lasted 18m; started 2026-09-03 13:42 UTC; Zoom Phone, Zoom Contact Center; us)
- **Zoom**: [Service Degradation Affecting Zoom Phone and Contact Center Audio in Europe Region](https://down.guide/zoom/DWN-0c634200b6) (Degraded; lasted 20m; started 2026-09-03 11:15 UTC; Zoom Phone, Zoom Contact Center; eu)
- **Zoom**: [Service degradation with In-Meeting summary for Indonesian language in the Singapore region](https://down.guide/zoom/DWN-55712c310a) (Degraded; lasted 10m; started 2026-09-03 05:39 UTC; Zoom AI; apac)
- **Zoom**: [Service Degradation Affecting Zoom for Google Workspace add-on](https://down.guide/zoom/DWN-29753e3212) (Degraded; lasted 1h 59m; started 2026-09-01 18:57 UTC; Integrations/Calendar/Plug-In/Add-In)
- **Zoom**: [Service Degradation Affecting Zoom Node.](https://down.guide/zoom/DWN-57f94c1a3c) (Degraded; lasted 11h 54m; started 2026-09-01 00:11 UTC; Zoom Node)
- **Zoom**: [Service Degradation Affecting Zoom Contact Center Billing and Reporting Service in EU](https://down.guide/zoom/DWN-8f17216b92) (Degraded; lasted 1h 33m; started 2026-08-31 04:18 UTC; Zoom Dashboard & Reporting; eu)
- **Zoom**: [Service Degradation Affecting Zoom Services in Hong Kong](https://down.guide/zoom/DWN-b679f25809) (Degraded; lasted 3h 8m; started 2026-08-27 19:02 UTC; Zoom Meetings, Zoom Phone, Zoom AI +1; apac)
- **Zoom**: [Service Degradation Affecting Subset of Users using Zoom AI API Service in US Region](https://down.guide/zoom/DWN-6c9aef7cf9) (Degraded; lasted 13m; started 2026-08-25 05:51 UTC; Zoom AI Services API; us)
- **Zoom**: [Service Degradation Affecting Meeting Chat Services](https://down.guide/zoom/DWN-a51efc056f) (Degraded; lasted 41m; started 2026-08-24 08:56 UTC; In-Meeting Chat/Polling)
- **Zoom**: [Service Degradation Affecting File Search in Zoom Hub](https://down.guide/zoom/DWN-8fbc5c0c2f) (Degraded; lasted 48m; started 2026-08-22 09:04 UTC; Zoom Hub)
- **Zoom**: [Service Degradation Affecting Meta integration for Zoom.](https://down.guide/zoom/DWN-39b4c211b7) (Degraded; lasted 8h 56m; started 2026-08-21 11:04 UTC; 3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta))
- **Zoom**: [Service Degradation Affecting Zoom Canvas in US Region.](https://down.guide/zoom/DWN-af82361ad0) (Degraded; lasted 27m; started 2026-08-21 09:59 UTC; Zoom Canvas; us)
- **Zoom**: [Service Degradation Affecting File Uploads In Zoom Chat](https://down.guide/zoom/DWN-46638658f9) (Degraded; lasted 1m; started 2026-08-18 20:05 UTC; Zoom Chat, File Transfers: File, Video, Pictures, Voice)
- **Zoom**: [Service Degradation Affecting Zoom Virtual Agent](https://down.guide/zoom/DWN-1e46a12a78) (Degraded; lasted 1h 10m; started 2026-08-17 18:12 UTC; Voice Agent, Chat Agent)
- **Zoom**: [A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region](https://down.guide/zoom/DWN-e859cba1b6) (Degraded; lasted 9m; started 2026-08-14 03:40 UTC; SMS/MMS (Inbound/Outbound), SMS/MMS (Inbound/Outbound); us)
- **Zoom**: [Service Degradation Affecting CX Analytics](https://down.guide/zoom/DWN-2868aa12ce) (Degraded; lasted 26m; started 2026-08-11 18:00 UTC; Reporting Service)
- **Zoom**: [Service degradation with Zoom Contact Center smart note generation impacting a subset of users.](https://down.guide/zoom/DWN-cc61cf9dfa) (Degraded; lasted 25m; started 2026-08-11 14:48 UTC; Zoom AIC)
- **Zoom**: [Service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.](https://down.guide/zoom/DWN-9d44465f8b) (Degraded; lasted 59m; started 2026-08-05 14:53 UTC; Reporting Service; us)
- **Zoom**: [Service degradation affected Zoom Rooms and Zoom Marketplace Apps in US region](https://down.guide/zoom/DWN-057928b4cc) (Degraded; lasted 12m; started 2026-08-05 12:44 UTC; Zoom Rooms, Marketplace; us)
- **Zoom**: [Service Degradation Affecting Zoom Meeting Quality in the US Region](https://down.guide/zoom/DWN-ee0f09e864) (Degraded; lasted 12m; started 2026-08-02 16:26 UTC; Zoom Meetings; us)
- **Zoom**: [Service Degradation Affecting Zoom Marketplace and AI Companion Services](https://down.guide/zoom/DWN-9566a64639) (Degraded; lasted 16m; started 2026-08-02 01:45 UTC; Marketplace, Zoom AI)
- **Zoom**: [Service Degradation Affecting Zoom Whiteboard and Task Services in US Region.](https://down.guide/zoom/DWN-bb56d4bad7) (Degraded; lasted 2h 59m; started 2026-07-31 12:09 UTC; Zoom Tasks, Zoom Whiteboard; us)
- **Zoom**: [Service Degradation Affecting Zoom MCP Claude Marketplace Integration](https://down.guide/zoom/DWN-27f5bf6153) (Degraded; lasted 23h 41m; started 2026-07-29 06:53 UTC; Marketplace)
- **Zoom**: [Service Degradation Affecting Offline Meeting transcription in US Region.](https://down.guide/zoom/DWN-f870eb6ac6) (Degraded; lasted 8h 26m; started 2026-07-27 09:08 UTC; My Notes, Zoom AI; us)
- **Zoom**: [Service Degradation Affecting Subset of Users using Zoom Mail and Calendar Services in US Region.](https://down.guide/zoom/DWN-86af446199) (Degraded; lasted 27m; started 2026-07-25 03:51 UTC; Calendar; us)
- **Zoom**: [Service Degradation Affecting Multiple Zoom Services in Europe and India Region.](https://down.guide/zoom/DWN-f417630c4a) (Degraded; lasted 38m; started 2026-07-24 02:11 UTC; Zoom Rooms, Zoom Workspace Reservation, Zoom Tasks +2; eu, in)
- **Zoom**: [Service Degradation Affecting Zoom Healthcare Integration services in US Region](https://down.guide/zoom/DWN-00eddcb9a9) (Degraded; lasted 2h 37m; started 2026-07-23 15:53 UTC; Ellkay; us)
- **Zoom**: [Service Degradation Affected Zoom Blog Website](https://down.guide/zoom/DWN-25a23a7e25) (Degraded; lasted 1h 17m; started 2026-07-23 14:03 UTC; Zoom Blog)
- **Zoom**: [Service Degradation Affecting Multiple Services in US and Europe](https://down.guide/zoom/DWN-5848074b62) (Degraded; lasted 11m; started 2026-07-22 13:12 UTC; Zoom Rooms, Zoom Contact Center, Zoom Contact Center +2; eu, us)
- **Zoom**: [Service Degradation Affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.](https://down.guide/zoom/DWN-3b925435f6) (Degraded; lasted 49m; started 2026-07-21 18:25 UTC; Zoom Clips, Zoom Canvas, Zoom Hub +3)
- **Zoom**: [Service Degradation Affecting Zoom AI Expert Assist in US Region.](https://down.guide/zoom/DWN-e5151b44b3) (Degraded; lasted 20m; started 2026-07-20 16:35 UTC; AI Expert Assist; us)
- **Zoom**: [Service Degradation Affecting Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in Japan Region](https://down.guide/zoom/DWN-3908d3e8b2) (Degraded; lasted 5h 38m; started 2026-07-18 14:17 UTC; Zoom Revenue Accelerator; jp)
- **Zoom**: [Service degradation affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.](https://down.guide/zoom/DWN-f53fef29e8) (Degraded; lasted 1h 7m; started 2026-07-18 08:03 UTC; Provider Exchange; jp)
- **Zoom**: [Service Degradation Affecting My Notes for Third-Party Meetings in Europe and US Region.](https://down.guide/zoom/DWN-30a61e6408) (Degraded; lasted 2h 43m; started 2026-07-10 16:33 UTC; My Notes; eu, us)
- **Zoom**: [Service Degradation Affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region](https://down.guide/zoom/DWN-96b8586b04) (Degraded; lasted 30m; started 2026-07-10 06:03 UTC; Zoom AI; eu, us)
- **Zoom**: [Subset of users might have experienced a delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard in Europe region](https://down.guide/zoom/DWN-b9d556ce62) (Degraded; lasted 13m; started 2026-07-09 10:58 UTC; Zoom Dashboard & Reporting, Recording Service; eu)
- **Zoom**: [Service Degradation Affecting Zoom Healthcare Integration services in US Region](https://down.guide/zoom/DWN-ce2bc1d6b2) (Degraded; lasted 1h 1m; started 2026-07-08 15:02 UTC; Ellkay; us)
- **Zoom**: [Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India](https://down.guide/zoom/DWN-c19302a51b) (Degraded; lasted 20h 59m; started 2026-07-07 10:15 UTC; Calling (Inbound/Outbound), Voice (Inbound/Outbound); in)
- **Zoom**: [Service Degradation Affecting Live Streaming in Singapore Region.](https://down.guide/zoom/DWN-a0b6c79f52) (Degraded; lasted 1d 1h; started 2026-07-07 07:41 UTC; Live Streaming; apac)
- **Zoom**: [Service Degradation Affecting Real Time Media Streams (RTMS)](https://down.guide/zoom/DWN-ced081631a) (Degraded; lasted 3h 49m; started 2026-07-06 23:42 UTC; Real Time Media Streams (RTMS))
- **Zoom**: [Intermittent Service Degradation Affecting My Notes for 3rd party.](https://down.guide/zoom/DWN-106b551565) (Degraded; lasted 0m; started 2026-07-06 06:00 UTC)
- **Zoom**: [Service Degradation Affecting Zoom AI Services in Japan.](https://down.guide/zoom/DWN-c1acaa3329) (Degraded; lasted 52m; started 2026-07-02 10:23 UTC; Zoom AI; jp)
- **Zoom**: [Service Degradation Affecting Meta integration for Zoom.](https://down.guide/zoom/DWN-f678246cd2) (Degraded; lasted 19h 55m; started 2026-07-02 06:40 UTC; 3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta))
- **Zoom**: [Service Degradation Affecting Meta integration for Zoom.](https://down.guide/zoom/DWN-01f8f79993) (Degraded; lasted 1h 1m; started 2026-07-02 02:59 UTC; 3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta))
- **Zoom**: [Service Degradation Affecting ZoomMate Schedule Task](https://down.guide/zoom/DWN-6c92fa1385) (Degraded; lasted 17m; started 2026-07-01 19:11 UTC; ZoomMate)
- **Zoom**: [intermittent Service Degradation Affecting ZoomMate in the US Region.](https://down.guide/zoom/DWN-f8f40801a1) (Degraded; lasted 57m; started 2026-06-29 21:14 UTC; ZoomMate; us)
- **Zoom**: [Service Degradation Affecting Zoom Voice Agent Service.](https://down.guide/zoom/DWN-92bea0a4d8) (Degraded; lasted 2h 14m; started 2026-06-29 06:17 UTC; Voice Agent, Chat Agent)
- **Zoom**: [Service Degradation Affecting Zoom Phone Inbound calls in US Region](https://down.guide/zoom/DWN-26bb612757) (Degraded; lasted 31m; started 2026-06-27 13:11 UTC; Calling (Inbound/Outbound); us)
- **Zoom**: [Service Degradation Affecting Zoom Web Service in Philippines.](https://down.guide/zoom/DWN-6b49a29ab4) (Degraded; lasted 5h 5m; started 2026-06-25 06:10 UTC; Web Portal)
- **Zoom**: [Service Degradation Affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S Region.](https://down.guide/zoom/DWN-b94206d1d2) (Degraded; lasted 8h 48m; started 2026-06-23 06:57 UTC; Zoom Contact Center, Scheduling Displays; us)
- **Zoom**: [Service Degradation Affected Zoom Contact Center in the US Region.](https://down.guide/zoom/DWN-0843a96fcf) (Degraded; lasted 17m; started 2026-06-22 17:22 UTC; Zoom Contact Center; us)
- **Zoom**: [Service Degradation Affecting ZoomMate and Zoom AI services in US Region.](https://down.guide/zoom/DWN-9e63584bc1) (Degraded; lasted 1h 2m; started 2026-06-22 16:31 UTC; Zoom AIC, Zoom AI, ZoomMate; us)
- **Zoom**: [Service Degradation Affecting Zoom Meetings in US Region](https://down.guide/zoom/DWN-3456c18314) (Degraded; lasted 51m; started 2026-06-22 14:25 UTC; Zoom Meetings; us)
- **Zoom**: [Service Degradation Affecting Zoom Mail, Calendar and Scheduler services in US Region.](https://down.guide/zoom/DWN-ab7e3f3ddc) (Degraded; lasted 8h 12m; started 2026-06-21 14:43 UTC; Calendar, Mail, Zoom Scheduler; us)
- **Zoom**: [Service Degradation Affecting Zoom Mail, Calendar and Scheduler services in US Region](https://down.guide/zoom/DWN-df5b417d25) (Degraded; lasted 59m; started 2026-06-21 11:17 UTC; Calendar, Mail, Zoom Scheduler; us)
- **Zoom**: [Incorrect offline status display for Zoom Rooms Scheduling Displays](https://down.guide/zoom/DWN-e91dc168ff) (Degraded; lasted 8h; started 2026-06-15 17:05 UTC; Scheduling Displays)
- **Zoom**: [Service Degradation Affecting Zoom Meeting Recordings](https://down.guide/zoom/DWN-0851d79832) (Degraded; lasted 4d 12h; started 2026-06-15 16:07 UTC; Recording)
- **Zoom**: [Service Degradation Affecting Zoom Web AIC Docs creation.](https://down.guide/zoom/DWN-204addb1e1) (Degraded; lasted 2h 4m; started 2026-06-15 11:03 UTC; Zoom AIC)
- **Zoom**: [Service Degradation Affected Zoom Contact Center’s Agent Experience.](https://down.guide/zoom/DWN-8c987a2f3c) (Degraded; lasted 16m; started 2026-06-15 06:02 UTC; Zoom Contact Center)
- **Zoom**: [Service Degradation Affecting My Notes](https://down.guide/zoom/DWN-6e0744f76c) (Degraded; lasted 2h 4m; started 2026-06-15 04:31 UTC; My Notes)
- **Zoom**: [Service Degradation Affecting Zoom Whiteboard and Notes in Saudi Arabia.](https://down.guide/zoom/DWN-a2a10b4c42) (Degraded; lasted 32m; started 2026-06-13 03:08 UTC; My Notes, Zoom Whiteboard)
- **Zoom**: [Service degradation affecting Learning Center Webpages](https://down.guide/zoom/DWN-862548734a) (Degraded; lasted 34m; started 2026-06-11 13:17 UTC; Zoom Learning Center)
- **Zoom**: [Service Degradation Affecting Zoom Meeting Recordings in Australia and Japan](https://down.guide/zoom/DWN-cc86cbe7e3) (Degraded; lasted 1h 12m; started 2026-06-11 09:23 UTC; Recording; au, jp)
- **Zoom**: [A Subset of users experiencing Issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region](https://down.guide/zoom/DWN-1a21c2d533) (Degraded; lasted 49m; started 2026-06-08 08:06 UTC; Calling (Inbound/Outbound), Voice (Inbound/Outbound); apac)
- **Zoom**: [A small subset of ZCC customers may have experienced inbound call failures in Unites States](https://down.guide/zoom/DWN-2bc43c562f) (Degraded; lasted 10m; started 2026-06-05 04:36 UTC; Zoom Contact Center, Voice (Inbound/Outbound))
- **Zoom**: [Service Degradation Affecting Slides and Sheets](https://down.guide/zoom/DWN-925847f379) (Degraded; lasted 56m; started 2026-06-04 01:12 UTC; Zoom Hub)
- **Zoom**: [Service Degradation Affecting Giphy In Zoom Chat and Zoom In-Meeting Chat.](https://down.guide/zoom/DWN-cae2f843ea) (Degraded; lasted 2d 7h; started 2026-06-02 18:58 UTC; Zoom Chat)
- **Zoom**: [Intermittent Service Degradation Affecting submitting inquiries through our Contact Sales pages](https://down.guide/zoom/DWN-e115d770d6) (Degraded; lasted 57m; started 2026-06-01 15:50 UTC; Zoom Website)
- **Zoom**: [Service Degradation Affecting Zoom Support Website](https://down.guide/zoom/DWN-73981e7eaa) (Degraded; lasted 1h 23m; started 2026-05-29 17:28 UTC; Knowledge Base, Ticketing)
- **Zoom**: [Service Degradation with Live Transcription and Call Summary in the Australia Region](https://down.guide/zoom/DWN-73b2d9d7ce) (Degraded; lasted 11m; started 2026-05-29 01:30 UTC; Live Transcription, Live Transcription, Closed Captioning +1; au)
- **Zoom**: [Service Degradation Affecting Zoom AI Companion in United States](https://down.guide/zoom/DWN-577c7fd171) (Degraded; lasted 3h 25m; started 2026-05-28 16:00 UTC; Zoom AI, Zoom AI; us)
- **Zoom**: [Service Degradation Affecting Zoom Support Website](https://down.guide/zoom/DWN-cf1b26226a) (Degraded; lasted 1h 34m; started 2026-05-28 15:20 UTC; Knowledge Base, Ticketing)
- **Zoom**: [Service Degradation Affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent's Chat and Voice AI Engagements.](https://down.guide/zoom/DWN-9db5a3905b) (Degraded; lasted 4h 55m; started 2026-05-27 15:33 UTC; Voice Agent, Chat Agent, Zoom AIC)
- **Zoom**: [Service Degradation Affected Zoom Revenue Accelerator's Outbound Calls in Japan Region.](https://down.guide/zoom/DWN-10172cb785) (Degraded; lasted 13m; started 2026-05-25 10:59 UTC; Zoom Revenue Accelerator; jp)
- **Zoom**: [Service Degradation Affecting Translations and Transcriptions of Zoom Rooms in Japan Region.](https://down.guide/zoom/DWN-34209598fd) (Degraded; lasted 46m; started 2026-05-25 10:51 UTC; Zoom Rooms, Translation, Transcription; jp)
- **Zoom**: [Service Degradation affecting Presence Interoperability Feature for a subset of users in North America region](https://down.guide/zoom/DWN-9159f0a4ef) (Degraded; lasted 8h 44m; started 2026-05-22 19:31 UTC; User Profiles and Presence; us)
- **Zoom**: [Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.](https://down.guide/zoom/DWN-2430605c5b) (Degraded; lasted 13m; started 2026-05-21 16:40 UTC; Voice (Inbound/Outbound); us)
- **Zoom**: [Service Degradation Affecting Zoom Contact Center SMS in US Region](https://down.guide/zoom/DWN-137bcdcfa0) (Degraded; lasted 11m; started 2026-05-21 08:38 UTC; SMS/MMS (Inbound/Outbound); us)
- **Zoom**: [Service Degradation affecting multiple Services in the North America region](https://down.guide/zoom/DWN-cf643781ef) (Degraded; lasted 1h 12m; started 2026-05-20 20:33 UTC; Marketplace, Chatbot, 3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta) +5; us)
- **Zoom**: [Intermittent Issue Affecting MMS Inbound and Outbound Service with Zoom Phone and Zoom Contact Center in United States and Canada Regions.](https://down.guide/zoom/DWN-80fcf3e0a5) (Degraded; lasted 3d 19h; started 2026-05-19 04:03 UTC; SMS/MMS (Inbound/Outbound), SMS/MMS (Inbound/Outbound); ca, us)
- **Zoom**: [Service Degradation Affecting Web Zoom Mail and Web Calendar Services.](https://down.guide/zoom/DWN-53c325fdb3) (Degraded; lasted 5d 6h; started 2026-05-18 18:08 UTC; Calendar, Mail)
- **Zoom**: [Service Degradation Affecting Zoom Mail, Scheduler and Calendar Services.](https://down.guide/zoom/DWN-456a606cb4) (Degraded; lasted 1h 39m; started 2026-05-16 14:24 UTC; Calendar, Mail, Zoom Scheduler)
- **Zoom**: [Users may have experienced intermittent issues with accessing the zoom.com homepage.](https://down.guide/zoom/DWN-8ffedeb978) (Degraded; lasted 17m; started 2026-05-16 07:46 UTC; Zoom Website)
- **Zoom**: [Service Degradation Affecting a Subset of Users in Web Mail and Calendar](https://down.guide/zoom/DWN-929b842349) (Degraded; lasted 4d 9h; started 2026-05-12 23:01 UTC; Calendar, Mail)
- **Zoom**: [Service Degradation Affecting Inbound and Outbound SMS Messages for a Subset of users in Australia](https://down.guide/zoom/DWN-d72a5d3b23) (Degraded; lasted 1h 29m; started 2026-05-11 23:19 UTC; Zoom Contact Center, SMS/MMS (Inbound/Outbound), SMS (Inbound/Outbound); au)
- **Zoom**: [Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India](https://down.guide/zoom/DWN-c28efc6803) (Degraded; lasted 41m; started 2026-05-11 06:04 UTC; Calling (Inbound/Outbound), Voice (Inbound/Outbound); in)
- **Zoom**: [Service Degradation Affecting Zoom Healthcare Integration in North America Region.](https://down.guide/zoom/DWN-66b015ef89) (Degraded; lasted 10h 17m; started 2026-05-09 10:36 UTC; Integrations/Calendar/Plug-In/Add-In; us)
- **Zoom**: [Service Degradation Affecting Zoom Doc Services in United States](https://down.guide/zoom/DWN-eb0bd0e65c) (Degraded; lasted 1h 42m; started 2026-05-08 14:47 UTC; Zoom Canvas; us)
- **Zoom**: [Zoom Rooms incorrectly showing as offline in dashboard.](https://down.guide/zoom/DWN-a082904615) (Degraded; lasted 24m; started 2026-05-08 03:38 UTC; Zoom Rooms)
- **Zoom**: [Service Degradation Affecting Zoom Clinical Notes in United States](https://down.guide/zoom/DWN-52bb515870) (Degraded; lasted 3h 11m; started 2026-04-29 15:45 UTC; Clinical Notes; us)
- **Zoom**: [Service Degradation Affecting Zoom Services in Canada.](https://down.guide/zoom/DWN-40963cd8f0) (Degraded; lasted 1h 13m; started 2026-04-28 06:08 UTC; Zoom Meetings, Zoom Phone, Zoom Clips +2; ca)
- **Zoom**: [Service Degradation Affecting Zoom Contact Center in Europe region](https://down.guide/zoom/DWN-9dd77fe502) (Degraded; lasted 29m; started 2026-04-27 11:45 UTC; Zoom Contact Center; eu)
- **Zoom**: [Service Degradation in Zoom Virtual Agent - Voice bot in North America region](https://down.guide/zoom/DWN-65015eec8a) (Degraded; lasted 27m; started 2026-04-23 15:14 UTC; Voice Agent; us)
- **Zoom**: [Service Degradation Affecting Zoom Phone Services in North America.](https://down.guide/zoom/DWN-39cb600233) (Degraded; lasted 31m; started 2026-04-23 04:11 UTC; Zoom Phone; us)
- **Zoom**: [Service Degradation Affecting Live Transcriptions in Zoom Client 7.0.0 and Above](https://down.guide/zoom/DWN-dbf0d3bd6b) (Degraded; lasted 4h 1m; started 2026-04-20 06:05 UTC; Live Transcription)
- **Zoom**: [Service Degradation Affecting SMS Delivery in North America Region.](https://down.guide/zoom/DWN-c9f22b7c86) (Degraded; lasted 4h 54m; started 2026-04-18 02:29 UTC; SMS (Send meeting invite via SMS); us)
- **Zoom**: [Service Degradation Affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature.](https://down.guide/zoom/DWN-a95f808f48) (Degraded; lasted 4h 30m; started 2026-04-16 16:24 UTC; Zoom Rooms)
- **Zoom**: [Service Degradation Affecting Meeting Joins for Users with WEBRTC 2.0 feature in Amsterdam and Germany.](https://down.guide/zoom/DWN-1fb98924d2) (Degraded; lasted 4h 25m; started 2026-04-16 07:12 UTC; Zoom Meetings; eu)
- **Zoom**: [Service degradation affecting Trimming Meeting Recording in Europe Region](https://down.guide/zoom/DWN-6926eaba44) (Degraded; lasted 2h 7m; started 2026-04-14 16:18 UTC; Recording; eu)
- **Zoom**: [Service Degradation Affecting Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region](https://down.guide/zoom/DWN-c7e8759521) (Maintenance; lasted 12h; started 2026-04-14 13:31 UTC; Zoom Meetings, Zoom Dashboard & Reporting, Zoom AI; eu)
- **Zoom**: [Service Degradation Affecting Zoom Blog and Contact Us Webpages.](https://down.guide/zoom/DWN-20ae2b198d) (Degraded; lasted 50m; started 2026-04-11 09:01 UTC; Zoom Blog, Zoom Website; us)
- **Zoom**: [Service Degradation Affecting Zoom Meetings via Web Client in Saudi Arabia.](https://down.guide/zoom/DWN-ea77375e7e) (Degraded; lasted 46m; started 2026-04-09 04:19 UTC; Zoom Meetings)
- **Zoom**: [Service Degradation Affecting Zoom Phone and Zoom Contact Center in the Singapore Region](https://down.guide/zoom/DWN-a55d062744) (Degraded; lasted 11m; started 2026-04-07 17:17 UTC; Calling (Inbound/Outbound), Voice (Inbound/Outbound); apac)
- **Zoom**: [Service Degradation of Zoom Phone Calls Affected a Subset of Users in North America Region.](https://down.guide/zoom/DWN-56e7ba0b80) (Degraded; lasted 10m; started 2026-04-04 08:22 UTC; Calling (Inbound/Outbound); us)
- **Zoom**: [Service Degradation Affecting Zoom Contact Center in North America Region](https://down.guide/zoom/DWN-a11dd2db3c) (Degraded; lasted 13m; started 2026-04-02 21:05 UTC; Voice (Inbound/Outbound); us)
- **Zoom**: [Service Degradation Affecting A Subset of Users with Zoom Chat in the North America Region](https://down.guide/zoom/DWN-0cf0cad353) (Degraded; lasted 2d 7h; started 2026-04-01 21:24 UTC; Zoom Chat; us)
- **Zoom**: [Service Degradation Affecting Sign In and Joining Meetings](https://down.guide/zoom/DWN-aceb3981c0) (Degraded; lasted 9h 47m; started 2026-03-31 17:28 UTC; us)
- **Zoom**: [Service Degradation Affecting Zoom Phone Outbound Calls in India.](https://down.guide/zoom/DWN-9af1eb38ab) (Degraded; lasted 2h 19m; started 2026-03-31 13:38 UTC; Calling (Inbound/Outbound); in)
- **Zoom**: [Issue affecting Zoom Phone Outbound calls in Hyderabad Region](https://down.guide/zoom/DWN-2a69b06956) (Degraded; lasted 16m; started 2026-03-31 12:36 UTC; Calling (Inbound/Outbound))
- **Zoom**: [Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration](https://down.guide/zoom/DWN-19b5e6ea03) (Degraded; lasted 59m; started 2026-03-30 16:55 UTC; PCI Integration, PCI Integration)
- **Zoom**: [Service degradation affecting a subset of admins using Workspace Reservation Dashboard](https://down.guide/zoom/DWN-6eb75ba4d9) (Degraded; lasted 6h 43m; started 2026-03-27 03:53 UTC; Workspace Reservation Dashboard & Reporting)
- **Zoom**: [Service Degradation Affecting Zoom Virtual Agent - Voice bot  in North America](https://down.guide/zoom/DWN-a6dfe1ff94) (Degraded; lasted 59m; started 2026-03-26 21:42 UTC; Voice Agent; us)
- **Zoom**: [Service Degradation with Meeting Conversations Missing in ZRA (Zoom Revenue Accelerator) Conversation List Across US Regions](https://down.guide/zoom/DWN-6e25cd3109) (Degraded; lasted 32m; started 2026-03-19 21:39 UTC; Zoom Revenue Accelerator; us)
- **Zoom**: [Service Degradation Affecting Webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics.](https://down.guide/zoom/DWN-a7eb37da11) (Degraded; lasted 23m; started 2026-03-18 08:26 UTC; Zoom Dashboard & Reporting, Zoom Rooms, Reporting Service +1; us)
- **Zoom**: [Service degradation affecting Zoom phone outbound calls to Australia and New Zealand impacting a subset of users.](https://down.guide/zoom/DWN-071cc4c79c) (Degraded; lasted 10m; started 2026-03-18 04:43 UTC; Calling (Inbound/Outbound); au)
- **Zoom**: [Service Degradation Affecting Zoom AIC and Zoom Virtual Agent in US region.](https://down.guide/zoom/DWN-79f6d4aae0) (Degraded; lasted 5h 38m; started 2026-03-17 02:30 UTC; Voice Agent, Chat Agent, Zoom AI +1; us)
- **Zoom**: [Service Degradation Affecting Real Time Media Streams (RTMS)](https://down.guide/zoom/DWN-70f6068733) (Degraded; lasted 2h 19m; started 2026-03-16 17:37 UTC; Real Time Media Streams (RTMS))
- **Zoom**: [Service Degradation Affecting Zoom Services in Saudi Arabia](https://down.guide/zoom/DWN-faa670f13d) (Degraded; lasted 28m; started 2026-03-13 17:13 UTC; Voice Agent, Chat Agent, Zoom Clips +2)
- **Zoom**: [Service Degradation Affecting 3rd Party Integration with Zoom AI Companion.](https://down.guide/zoom/DWN-60bd27afd3) (Degraded; lasted 1h 2m; started 2026-03-12 15:10 UTC; Integrations/Calendar/Plug-In/Add-In, Zoom AI)
- **Zoom**: [Issues Affecting Zoom Phone and Zoom Contact Center Inbound and Outbound SMS in Australia](https://down.guide/zoom/DWN-d1a5600d6a) (Degraded; lasted 3h; started 2026-03-12 01:14 UTC; SMS/MMS (Inbound/Outbound), SMS (Inbound/Outbound); au)
- **Zoom**: [A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region.](https://down.guide/zoom/DWN-faf57e28fc) (Degraded; lasted 10m; started 2026-03-09 06:01 UTC; Calling (Inbound/Outbound), Voice (Inbound/Outbound); jp)
- **Zoom**: [Service Degradation for a Subset of Users Affecting the Offline Status in Zoom Rooms](https://down.guide/zoom/DWN-19122ede22) (Degraded; lasted 1h 53m; started 2026-03-05 21:16 UTC; Zoom Rooms)
- **Zoom**: [Issue where Zoom Rooms are not able to join Microsoft Teams Meetings.](https://down.guide/zoom/DWN-1b0d6f8836) (Degraded; lasted 17h 42m; started 2026-03-05 20:43 UTC; Zoom Rooms)
- **Zoom**: [A subset of customers globally are observing messages being delayed for delivery.](https://down.guide/zoom/DWN-11b8b6969c) (Degraded; lasted 1h 6m; started 2026-03-05 17:12 UTC; Chat Messaging: Peer To Peer Messaging, History, Channels, Mobile Push Notifications)
- **Zoom**: [Service Degradation Affecting Zoom Billing and Payments Web Pages.](https://down.guide/zoom/DWN-8ca2550e4b) (Degraded; lasted 6h 4m; started 2026-03-05 14:42 UTC; Web Portal, Zoom Subscriptions)
- **Zoom**: [Service Degradation Affecting Zoom Meeting SDK](https://down.guide/zoom/DWN-8101c64496) (Degraded; lasted 59m; started 2026-03-04 16:41 UTC; Marketplace)
- **Zoom**: [Subset of users might have experienced a delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard.](https://down.guide/zoom/DWN-2c63f1b316) (Degraded; lasted 45m; started 2026-03-03 01:20 UTC; Zoom Dashboard & Reporting, Voicemail/Recording/Call Log)

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