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Vimeo

Homepage is not loading

Major outage Lasted 7m · started · Vimeo's page

Level
confirmed
Worst impact
Major outage
Vimeo says
2025-09-04 14:00 to 15:00 UTC (1h)
Components
Website
Down Index
36of 100

What to do

  • Check whether you use Vimeo Website. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7m it lasted.

    Anything that failed between 2025-09-04 14:22 UTC and 2025-09-04 14:29 UTC may need a replay.
  • Subscribe to Vimeo's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=vimeo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vimeo 5

  1. investigating

    We are currently investigating this issue.

    provider

  2. investigating

    Current Status: detected Current Action: Vimeo.com homepage and login are having issues loading

    provider

  3. identified

    The issue has been identified and a fix is being implemented.

    provider

  4. resolved

    Current Status: mitigated Current Action: The issue with the homepage and login not loading has been resolved.

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  5. postmortem

    What happened On September 4, between approximately 10:00 AM and 11:00 AM EDT, some Vimeo users experienced partially rendered pages across the site. Affected pages displayed the top menu bar but were missing portions of the expected page content. What caused it During a site update, some required files weren’t uploaded correctly. How we responded We received internal notification of the issue almost as it occurred and began investigating immediately. We quickly confirmed the outage and reverted to a prior stable version of Vimeo. This restored all affected pages within one hour. We then investigated the root cause and implemented a permanent fix by roughly 1:30 PM. What we’re doing to prevent a recurrence We changed the order in which Vimeo source code is uploaded and checked so that lagging updates won’t cause similar outages in the future.

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0614a0496a

Is Vimeo still down?

No, this incident was resolved 2025-09-04 14:29 UTC. For Vimeo's live state, see https://down.guide/providers/vimeo.

How long did it last?

7m, from 2025-09-04 14:22 UTC to 2025-09-04 14:29 UTC, by the times Vimeo posted.

What was affected?

Vimeo named Website.

What caused it?

Vimeo hasn't published a root cause. If it does, it shows here.

Where does this come from?

Vimeo's official status page, https://www.vimeostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.